Privacy Policy

1. Scope of this policy

This policy applies to information collected through the NxtTrader website, contact forms, early-access requests, resource pages, business enquiries, and related platform interactions. A separate notice may apply to a specific service, research panel, or engagement where appropriate.

2. Information we may collect

Depending on how you interact with us, information may include:

• Contact details such as name, business email address, phone number, company and role.
• Enquiry, onboarding, support, feedback and communications you send to us.
• Business interests, service preferences and information you choose to provide for a project or research engagement.
• Technical and usage information such as browser type, device details, pages viewed, approximate location derived from technical signals, and cookie or similar identifiers.

3. How we use information

We may use information to respond to enquiries, provide and improve platform features, deliver requested resources, evaluate early-access requests, communicate service updates, maintain security, prevent misuse, understand website performance, and comply with applicable legal obligations.

4. Legal grounds and consent

Where applicable law requires a legal basis, we process personal information on the basis of consent, steps requested before entering into a contract, performance of a contract, legitimate business interests, or compliance with legal obligations. Where processing relies on consent, you may withdraw it subject to legal and operational limitations.

5. When information may be shared

We do not describe information as being shared with every possible recipient. In practice, information may be disclosed to authorised service providers supporting hosting, analytics, communications, security or operations; professional advisers; relevant parties where you request an introduction or engagement; or authorities where required by law. Service providers should be subject to appropriate confidentiality and data-protection obligations.

6. Data retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, including to respond to you, provide services, maintain business records, resolve disputes, enforce agreements and meet legal requirements. Retention periods depend on the type of information and the relevant purpose.

7. Security

We use reasonable administrative, technical and organisational measures intended to protect information. No website, transmission or storage system can be guaranteed to be completely secure, so please avoid sending sensitive information through general enquiry forms unless specifically requested through an appropriate channel.

8. Your choices and rights

Depending on applicable law, you may be able to request access to, correction of, deletion of or a copy of personal information, object to or restrict certain processing, withdraw consent, or raise a complaint with a relevant authority. We may need to verify your identity and may retain information where legally permitted or required.

9. Third-party websites and services

Our website may link to third-party sites or services. Their privacy practices are governed by their own notices, and we encourage you to review those notices before providing information.

10. Children’s privacy

NxtTrader’s business website is intended for business users and is not designed to solicit personal information from children. If you believe a child has provided personal information to us, contact us so the matter can be reviewed.

11. Changes to this policy

We may update this policy as our services, technology or legal obligations change. The updated version will be posted on this page with a revised effective or updated date.